FAQ

Smartphones and tablets:

 GSA lessons can be taken with smartphones and tablets, including the iPhone and iPads. However, when in use of tablets please be aware of the following:

*Android Users:  Our service utilises the latest LIVE system, and older versions may not be compatible. We highly recommend users to have the newest tablet when taking lessons through a tablet device.

*iPhone/iPad: As stated above, our service utilizes the late LIVE system and old devices may hinder the quality of online lessons. For iPhone users, the system is compatible with iPhone 5S and above, and for iPad users iPad 4th generation, iPad Air 2, and iPad Mini 3 and above. 

The device models can be checked here: http://www13.plala.or.jp/bigdata/ipad.html

To confirm the image of models click here: https://support.apple.com/ja-jp/HT5452

Log In

*Android Users: Please log in directly through Global Step Academy.

*iPhone/iPad Users: From the App Store, please download the FREE app "appear.in".  Through the app, you may take classes. 

Details are at the bottom of the "Tutorial" page here:  http://support.global-step.jp/tutorial

Teacher

Q. What is "New" teacher?

A.

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